for anyone registering through an federer-zverev.com
This document and the other documents that we reference below make up our house rules, or what we officially call our Terms and Conditions (the “Terms” for short).
The Terms are a legally binding contract between you, as a User and federer-zverev.com.
This contract sets out your rights and responsibilities when you use federer-zverev.com service (“Services”) and our Platform (“Platform”) to access, purchase or start a membership for one of our Merchant’s Premium Content (“Premium Content or Content”). A “Merchant” is either a business or individual entity, making use of federer-zverev.com Services.
By using any of our Services, you (“Customer”) are agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services. You with us? Great, read on!
federer-zverev.com will use its best and reasonable endeavours to provide the Services on an error-free basis and without interruption. Notwithstanding, federer-zverev.com, does not provide any guarantee that provision of the Services will be error-free or without interruption and reserves the right to alter or suspend provision of the Services without prior notice to Customers. By accepting these Terms and Conditions, you acknowledge that the Services may change in form or nature at any time.
federer-zverev.com shall have the right, exercisable at its sole discretion, to terminate provision of the Services without prior notice to Users.
You’ll need to create an account with federer-zverev.com to use our Services and access Premium Content made available by a Merchant. Here are a few rules about the accounts you create with federer-zverev.com:
You can make a payment or start a membership by using different payment methods, made available through PayPal, Visa, MasterCard, and/or other payment methods available via the Platform. You should be aware that the available payment methods may vary per Merchant.
The cost associated with purchasing access to the Premium Content will be indicated on the Platform. The prices due in respect of Premium Content may be revised at any time, however, this will not affect any previously purchased Premium Content.
Recurring Memberships? If you choose to start a membership plan for any Premium Content and provide or designate a payment method, you authorize federer-zverev.com to charge you on a recurring monthly/ 3-monthly/6-monthly/12-monthly (depending on your chosen membership package) membership fee at the then current rate.
The Merchant who has made the Premium Content available reserves the right to adjust the price for their membership models in any manner and at any time as they may determine in their sole and absolute discretion. If the Merchant decides to change the price of your ongoing membership, you will be notified via email before the price change takes effect.
Cancellations.You may cancel your membership at any time without any prior notices to the Merchant or federer-zverev.com, and therefore, cancel any recurring payment plans. Failure to cancel before the next billing date will result in another automatic payment.
Refund policies are Merchant specific. If you are having trouble locating the Terms on the Website on which you’ve made a payment or started your membership, please don’t hesitate to contact us at firstname.lastname@example.org
federer-zverev.com’s refund policy
To make sure that as a Customer, you are protected by federer-zverev.com, we do have our own refund policy.
You will be granted a refund within 72 hours after the refund request was submitted, in the same payment method of the original payment, in case:
federer-zverev.com will not issue refunds based on personal reasons which may have prevented you from accessing the Premium Content.
Request for refunds can be made within 72 hours from the original transaction.
federer-zverev.com reserves the right to refuse a request for refund at any time.
Not satisfied with the Premium Content? You are free to submit a refund request, but make sure to do it within 72 hours of the original purchase. federer-zverev.com will certainly contact you for more information and report back to the Merchant who will ultimately decide whether your refund request is approved.
License to Use Our Services. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services—subject to the Terms and the following restrictions in particular:
Upon violation of any of these restrictions, we, federer-zverev.com, along with our merchants, reserve the right to revoke all access, cancel all subscriptions, delete the customer account, and blacklist a customer, preventing them from doing any future business with the defrauded merchant.
Premium Content You Purchase or Become Member Of. You understand that federer-zverev.com does not manufacture, store, or inspect any of the items made available for purchase through our Services. We provide the Service; the Premium Content in marketplaces are produced, listed, and monetized directly by independent Merchants, so federer-zverev.com cannot and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to a Premium Content you purchase must be brought directly against the Merchant who has made the Premium Content available for purchase.
Premium Content You Access. You may come across materials that you find offensive or inappropriate while using our Services. We make no representations concerning any content posted by Merchants through the Services. federer-zverev.com is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by the Merchants that you accessed through the Services. You release us from all liability relating to that content.
We know your personal information is important to you, so it’s important to us, too!
Like many other software companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018, and beyond. We appreciate that our Customers have requirements under GDPR that are directly impacted by their use of federer-zverev.com’s Services, and we are committed to helping our Customers fulfil their requirements.